Doggy Dhaba Pet Food and Bakery
Privacy Policy

Welcome to Doggy Dhaba, Thank you for choosing us. Doggy Dhaba a culinary service feeding our furry friends, founded in 2019, by Balraj, a passionate dog lover! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website, using our products and services, or providing your personal information to us, you consent to the terms of this Privacy Policy. By using our website, you confirm that you have read and comprehend these rules and that you agree to be bound by its terms.

Our Data Privacy Principles: 

  • We value and respect the personal data entrusted to us.
  • We aim to be transparent and responsible about how we handle the personal data in our care, guided by our Five Principles and the law.
  • We adhere and respect the privacy rights afforded to our consumers, customers and job applicants.  
  • We are committed to the continual improvement of our privacy and security practices.

1. Authorisation

Users visit doggydhaba.com at their own discretion and explicitly signed to grant their information with their sole permission. Without your permission, we will not sell or rent any of your personal information including your name, address, email, and debit/credit card information—to a third party except in the cases where the third party is directly related to doggy Dhaba. Without your consent, we will not provide your name, address, or any other information that individually identifies you to any third party, while we retain the right to doso in response to a legally valid request for its disclosure. However, we disclaim all liability for any third-party actions that may have led you to our website.

2. Cookies

We use cookies for a better customer experience. These cookies provide us with the information we need to enhance our website and your user experience while also assisting us in giving you the best service possible. When you first visit our website, we’ll ask you if you’re okay with us using cookies.

3. Disclosure to third parties

Doggy Dhaba strictly maintains security of your personal data, but we may disclose the user information in following cases;
  1. Doggy Dhaba shall disclose the information collected to shipping companies for easing the delivery of products. The information disclosed will be only related to make the product reach the right destination.

  2. Doggy Dhaba shall disclose the personal information to our vendors.

  3. We may disclose your personal information to trusted third-party service providers who assist us in operating our business. These service providers may include payment processors, shipping companies, marketing agencies, and customer support platforms. We only share your information with these parties to the extent necessary for them to perform their services and they are obligated to protect your information in accordance with applicable laws.

  4. Doggy Dhaba also reserves the right to disclose user information that we believe, in good faith, is appropriate or necessary to prevent liability, and safeguard  Doggy Dhaba against fraudulent, abusive, or unlawful uses, examine and defend ourselves against any claims or allegations made by third parties, work with law enforcement authorities, maintain the security or integrity of the website, or defend the rights, property, or personal safety of users.

4.  Usage of Information

Doggy Dhaba may use the collected information for:

  1. The management of user account on doggydhaba.com
  2. To provide you services and improve the services.
  3. Remembering your personal information so that you are not required to re-enter it the next time you visit doggydhaba.com
  4. to understand your preferences and to enhance and customise relevant suggestions/services.
  5. To communicate with you through email, telephone or through any other mode of communication, in connection with the service or products.
  6. To enforce, and communicate important notices, updates, or changes in the services, use of the platform and the terms/policies including terms which govern.
  7. To detect, prevent and protect doggy Dhaba from any errors, fraud or other criminal or prohibited activity.
  8.  

5. What information do we collect?

The Company limits itself to gathering data that is essential to deliver correct services, execute your purchase for the product or issue a refund, and help us develop new products and services.

The categories of Personal Information that we gather and handle include the ones listed below:

  1. Names of people to whom purchases have been shipped, including address and telephone numbers.
  2. Information about the products you are interested in, and in some cases, your opinions and personal preferences.
  3. Phone numbers used to call our customer service number.
  4. We may collect and use technical data and related information about your device, system and software and services you opt for (if any) related to the platform.

6. Retention of Personal Information

We will only keep your personal information for as long as it is necessary, allowed by law, or mandated by regulatory regulations. Additionally, we could keep your personal information as long as it’s required to accomplish the goals for which it was acquired (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). According to this Policy, your personal information is protected from unauthorised access and disclosure.

7. Payment Safety

Doggy Dhaba ensures that it will take all reasonable measures to protect the personal information of its users. When the User enters sensitive personal information for registration, such as bank account information, credit card or debit card information, or details of any other payment instrument, the information is encrypted and secured using reputable encryption software. To make such transactions, however, the User is solely responsible for providing their credit cards, debit cards, and/or other types of instruments or documents. Doggy Dhaba disclaims all liability and obligation for any improper use of data pertaining to the use of credit cards or debit cards.

9. Grievances

Doggy Dhaba complies completely with all relevant Indian laws and takes seriously the privacy concerns of its users. Users may write to the address provided below if users think that Doggy Dhaba has not adhered to the Policy with regard to their Personal Information or if they have any other relevant questions or concerns. 

Mail:- doggydhaba@gmail.com

Contact No : +91 994078 58940