Doggy Dhaba offers a flexible return policy for products ordered. Under this policy, each product purchased can be returned between 0-7 days, post its delivery. The return window will be listed in the Returns section, once delivered.
Products shall not be eligible for return under the following circumstances:
- If the product has been opened, partially used or damaged. Please check the package carefully at the time of delivery.
- Any consumable products.
- If it is mentioned in the details that the product is non-returnable.
- If the return window for any or all products in order has expired.
Any accessories given with the product(s) are missing.
- If the product does not have the original serial number/UPC number/barcode affixed, which was present at the time of delivery.
- Any damage/defect which is not covered under the manufacturer’s warranty.
- Any perishable products, however, if you have received damaged products or any quality issue then you can raise a complaint against the same.
- However, if you are unable to raise a request despite your product(s) being eligible for returns, please reach out to our Customer Care.